Responsible Gaming

Gambling involves risk, and losses can happen. There is no guaranteed strategy, system or outcome that can remove that risk. Games are provided for entertainment, so only gamble with money you can comfortably afford to lose after essential costs have been covered. Never treat gambling as an income source, an investment or a solution to financial pressure.

Before you play, decide how much time and money you are willing to spend. Consider this amount a leisure expense, similar to other forms of entertainment. Once your budget or time limit has been reached, stop playing. Do not increase your spending because you have lost, and do not continue playing because you believe a win is due. Previous results do not predict future results.

Important principles

• Only gamble if you are of the legal age and permitted to gamble in your location.
• Check the laws and availability of online gambling services that apply to you before opening or using an account.
• Use your own money and never borrow money, use essential household funds or sell possessions to gamble.
• Keep gambling separate from bills, rent, mortgage payments, food, education and other financial commitments.
• Do not gamble when you are upset, stressed, tired, under the influence of alcohol or drugs, or trying to escape personal problems.
• Never chase losses by increasing stakes or playing for longer than planned.
• Take regular breaks and keep gambling in proportion to the rest of your life.
• Do not allow another person to use your account, and do not use another person's account.

Planet 7 Casino may apply age, identity, account and location checks where required. These checks help protect players, prevent unauthorised use and support compliance with applicable requirements. You are responsible for providing accurate information and keeping your account details secure. Gambling should never interfere with your work, study, relationships, health or everyday responsibilities.

Problem gambling can affect anyone. It is not defined only by the amount of money lost. Gambling may be becoming harmful when it starts to affect your relationships, work, study, sleep, health, finances or ability to meet everyday responsibilities. You do not need to wait for a crisis before asking for help. Early action can make it easier to change habits and reduce further harm.

Possible warning signs

• Spending more time or money gambling than you planned.
• Repeatedly trying to win back money that has been lost.
• Feeling restless, irritable or uncomfortable when trying to reduce or stop gambling.
• Thinking about gambling throughout the day or arranging other activities around it.
• Hiding gambling, deposits, losses or account activity from family, friends or colleagues.
• Borrowing money, missing payments or selling belongings because of gambling.
• Using gambling to manage stress, loneliness, sadness, anger or other difficult emotions.
• Neglecting work, study, health, family responsibilities or social activities.
• Continuing to gamble after deciding to stop or after experiencing serious negative consequences.
• Feeling shame, anxiety or hopelessness connected with gambling.

If any of these signs feel familiar, stop gambling and take practical action. Log out, remove access to available funds, request a break or self-exclusion, and speak with someone you trust. A qualified financial counsellor, health professional or gambling support service can help you understand your options without judgement. Support is available for people who gamble as well as for partners, relatives and friends affected by someone else's gambling.

Getting help in Australia

Australian players can seek confidential assistance from recognised gambling support services, counselling providers, community health organisations and financial counsellors. Search for an Australian gambling support service in your state or territory, or speak with your usual health professional about an appropriate referral. Support options may include counselling, financial guidance, peer support, family assistance and help with self-exclusion.

A financial counsellor may help you understand debts, spending pressures and practical steps for protecting household funds. A health professional can help with stress, anxiety, depression or other concerns that may be connected with gambling. You can ask for support even if you are unsure whether your gambling meets a particular definition of harm.

If gambling has contributed to immediate danger, serious distress, threats, self-harm thoughts or another urgent situation, stop gambling and contact emergency or crisis support available in your area. If someone is in immediate danger, seek urgent help from local emergency services. You do not have to manage a serious situation alone.